Keyboard
General FAQ's
|
1. My keyboard did not come with drivers and I don’t see any on your web site.
2. I have keycaps that have broken off, what do I do?
3. Are your PC Keyboards compatible with all versions of Windows?
4. What is the difference between Tru-Form and NU-Form?
5. What are the special Windows 98 Keys: Power, Wake and Sleep?
6. I only have one PS/2 port available on my computer, and I need two to hook up the touchpad keyboard.
7. When I connect my Adesso keyboard to a laptop computer, the keyboard may not be detected.
8. What operating systems will the Adesso keyboards operate on? |
Mini-Wireless Keyboards
|
1. How do I install my Wireless Slimtouch Mini Keyboard? (WKB-4000US) a. Make sure that your computer is turned OFF before installing this keyboard or any other hardware device.
2. When I leave my wireless keyboard for more than 10 minutes it goes into sleep mode and does not wake up. If you are discovering this problem you need to replace the batteries with or try using AAA NiMH 750 mAh or greater rechargeable batteries. Here are links where you can find this type of battery:
3. When I press the CAPS LOCK, SCROLL LOCK, or NUM LOCK key on my Adesso Mini Keyboard, the computer may change the green light emitting diode (LED light) on the keyboard without changing the CAPS LOCK, SCROLL LOCK, or NUM LOCK state. Determine if you have the F LOCK key in the on state. To do so, look at the key that you are using and if the function is printed on the side of the key, make sure that the F LOCK key light is on.
4. When I install my keyboard the alternate keys appear on my screen instead of the default letters.
|
PCK-308 Series
|
1. Where to I obtain drivers for my hotkeys for the PCK-308B & PCK-308W?
2. I'm having trouble with my Glidepoint on my keyboard, what do I do? Please refer to our TouchPad FAQ for further solutions for your Glidepoint Software |
PCK-308 Series
|
Where to I obtain drivers for my hotkeys for the PCK-308B & PCK-308W? I'm having trouble with my Glidepoint on my keyboard, what do I do? |
Ergonomic Keyboards
|
1. Why are Adesso Ergonomic Keyboard needed? The increased repetitive motions and awkward postures attributed to the use of computer keyboards have resulted in a rise in cumulative trauma disorders (CTDs) that are generally considered to be the most costly and severe disorders occurring in the office. Lawsuits for arm, wrist, and hand injuries have been filed against keyboard manufacturers allege that keyboarding equipment is defectively designed and manufacturers fail to provide adequate warnings about proper use to avoid injury. Our line of Tru-Form series keyboards takes the pain of years of typing away by allowing proper wrist and finger management, available for the PC and Macintosh.
2. What does Tru-Form keyboards mean?
|
MCK-91, MCK-800, MCK-9000, EKB-3000, EKB-804PRO
|
During the installation for my keyboard software, its asks for a serial number, what is the serial number? (MCK-91, MCK-800, MCK-9000, EKB-3000, EKB-804Pro) The serial number is located directly on the CD-ROM (S/N:...), if you however have lost your CD-ROM and downloaded the software from our web-site. Here are the serial numbers for your reference: |
WKB-4000US
|
1. Can I disable the touchpad?
2. When I use my keyboard I am getting numbers instead of letters.
3. How to disable the embedded numeric keypad?
4. I cannot connect my wireless keyboard to my computer?
5. Does the keyboard has power saving features? Yes, The keyboard goes to sleep mode after 10 minutes if not used. You can move the touchpad or press Enter key to wake up the keyboard. 6. What is the maximum distance of the keyboard's wireless connectivity feature? 100 ft on an open area and 30 ft if there in indoor walled area.
|
Tablet
CyberTablet Z7, Z12 and M14
|
The tablet does not work. What can I do? 1. Pull out the tablet's USB plug from the computer. General Questions: (1) The LED light does not display at all? Please verify if your hardware set up properly. Also, you can download the latest driver from our website at www.adesso.com/drivers.asp. Then install the drive again. Please uninstall your old driver completely before installing the new driver. |
CyberTablet 6400, 8600, 12000, CT-12000A, CT-8600A
|
CyberPad
|
CyberPad FAQs 2) Where can I purchase extra pen ink refill cartridges? 4) What brand and model of ink refills can I purchase for my CyberPad pen? 6) Is the CyberPad compatible directly with Microsoft One Note? 7) Why wont the Cybertablet software load on my Mac?
|
|||||||||||||||
Mice
General FAQ's
|
1. How do I clean my ball mouse?
2. Pointer moves too fast/slow or mouse pad to small.
3. Single click works, but double-click doesn't.
4. Can I connect a serial mouse via adapter to PS/2-Port?
5. Pointer moves erratically/computer behaves unpredictably/keyboard locks up.
6. Pointer moves too fast/slow or mouse pad to small.
7. KVM Related: The mouse pointer runs over the monitor screen, opens several windows, and starts applications when I move my mouse. How is this possible?
8. Can I use multiple mice at the same time?
9. How can I download the latest driver?
10. How do I get a RMA to get my mouse serviced?
|
Mac Products
General FAQ's
|
1. How do I eject my CD-ROM using this Mac keyboard? In MacOS X and up, simply press F12 to open the CD-ROM drive.
3. My Apple Pro Mouse does not work with Adesso's keyboard USB port.
4. I upgraded my MacOS to OS 10.3 or above, and now my multimedia buttons do not function. (AKB-820MAC, MCK-810, AKB-805MAC)
5. How do I eject the CD-ROM using my Adesso keyboard? Most simple is to use the F12 key. 99% of the time this will open and close the CD tray. Please wait for the command to generate a response. There is a delay built-in to prevent accidental drive openings. With Power Mac G4 computers whose keyboard does not have an eject key, the method used to open the CD/DVD tray depends upon the version of Mac OS. Mac OS 9 There are two methods: o Use the Eject application program. Download it here. o Use the Eject portion of the Control Strip. These two files are located in the Eject Extras folder located in the Apple Extras folder (in the Applications folder). See more detailed instructions in the "About Eject Extras" document, which is located in the Eject Extras folder. Mac OS X: Press and hold down F12 for 1 second.
6. How do I change the default programs for my Intellimedia Pro (AKB-805MAC)? 7. How come I can't get the CD-ROM to startup?
8. My Apple Pro Mouse does not seem to work in my Adesso keyboard.
9. How come the Adesso keyboard does not turn on the computer? |